Course Contents:
- Describing the Avaya Aura Core Architecture
- Avaya GSS troubleshooting 8D methodology
- Discipline 1: Establish the Team
- Discipline 2: Describe the problem
- Discipline 3: Containment actions
- Discipline 4: Root cause
- Discipline 5: Choose corrective actions
- Discipline 6: Implement corrective actions
- Discipline 7: Prevent recurrences
- Discipline 8: Recognize contributions
- Collecting System Logs
- Message & Call Flows
Note:
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- Remote Trainings Available on Skype/ WebEx worldwide.
- We are Not a Partner of Avaya.
- Above Syllabus are Downloaded from https://www.avaya.com/training for Reference.
- Recommended to learn from Authorized partner’s.