Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) v1.0
Course content:
Chapter 1: Describing the Role of Cisco Unified Communications Manager, Its Architecture, and Its Deployment and Redundancy Options
- 1.1 Introduction
- 1.2 Overview of the Cisco Collaboration Solution
- 1.3 Cisco Unified Communications Manager Functions
- 1.4 Cisco Unified Communications Manager Architecture
- 1.5 Cisco Unified Communications Manager Models
- 1.6 Cisco Unified Communications Manager Redundancy
Chapter 2: Performing Initial Cisco Unified Communications Manager Configuration
- 2.1 Introduction
- 2.2 Cisco Unified Communications Manager Services
- 2.3 Cisco Unified Communications Manager Groups
- 2.4 Cisco Unified Communications Manager Configuration Elements: Enterprise Parameters
- 2.5 Supporting Documentation for the Next Lab Activity
- 2.6 Configure Cisco Unified Communications Manager Initial Settings
Chapter 3: Deploying Endpoints, Users, and IP Phone Services
- 3.1 Introduction
- 3.2 Comparison of Endpoints Supported by Cisco Unified Communications Manager
- 3.3 Endpoint Configuration Elements
- 3.4 Cisco Unified Communications Manager User Accounts
- 3.5 Types of LDAP Integration: Synchronization
- 3.6 Types of LDAP Integration: Authentication
- 3.7 LDAP Integration Features: Attribute Mapping
- 3.8 LDAP Integration Features: Filters
- 3.9 Overview of Cisco IP Phone Services
- 3.10 Supporting Documentation for the Next Lab Activity
- 3.11 Deploy Endpoints and Users
Chapter 4: Describing Dial Plan Components
- 4.1 Introduction
- 4.2 Dial Plan Overview
- 4.3 Dial Plan Components and Their Functions
- 4.4 Comparison of Dial Plan Configuration Elements
Chapter 5: Implementing Endpoint Addressing and Call Routing
- 5.1 Introduction
- 5.2 Endpoint Addressing
- 5.3 Cisco Unified Communications Manager Call Routing Overview
- 5.4 Cisco Unified Communications Call-Routing Logic
- 5.5 Addressing Methods and Digit Analysis
- 5.6 Variable-Length Patterns, Overlapping Patterns, and Urgent Priority
- 5.7 Supporting Documentation for the Next Lab Activity
- 5.8 Implement Endpoint Addressing and Call Routing
Chapter 6: Implementing Calling Privileges
- 6.1 Introduction
- 6.2 Calling Privileges Overview and Configuration Elements
- 6.3 Partitions and CSSs
- 6.4 Partition and CSS Considerations and Configuration
- 6.5 Supporting Documentation for the Next Lab Activity
- 6.6 Implement Calling Privileges
Chapter 7: Implementing Call Coverage in Cisco Unified Communications Manager
- 7.1 Introduction
- 7.2 Call Coverage Overview
- 7.3 Call Hunting
- 7.4 Call Hunting Scenarios
- 7.5 Call Queuing
- 7.6 Call Hunting and Call Queuing Configuration
- 7.7 Supporting Documentation for the Next Lab Activity
- 7.8 Implement Call Coverage
Chapter 8: Analyzing Single-Site Off-Cluster Calling Requirements
- 8.1 Introduction
- 8.2 PSTN Access Methods
- 8.3 TDM Gateway vs. Cisco Unified Border Element
- 8.4 TDM Gateway Comparison
- 8.5 Audio and Video Codec Selection
- 8.6 PSTN Numbering Plans
Chapter 9: Implementing PSTN Access Using MGCP Gateways
- 9.1 Introduction
- 9.2 Overview of MGCP Gateway Implementation
- 9.3 MGCP Gateway Support in Cisco Unified Communications Manager
- 9.4 MGCP Gateway Implementation
- 9.5 Integrate Cisco IOS MGCP Gateways with Cisco Unified Communications Manager
- 9.6 Path Selection in Cisco Unified Communications Manager
- 9.7 Route Groups in Cisco Unified Communications Manager
- 9.8 Route Lists in Cisco Unified Communications Manager
- 9.9 Digit-Manipulation in Cisco Unified Communications Manager
- 9.10 Example of PSTN Access Digit Manipulation
- 9.11 Discovery Activity: Implement PSTN Calling Using MGCP Gateways
Chapter 10: Describing Cisco IOS H.323 and SIP Gateways and Implementing PSTN Access Using H.323 Gateways
- 10.1 Introduction
- 10.2 H.323 and SIP Gateway Overview
- 10.3 Overview of Dial Peers
- 10.4 Inbound Dial-Peer Selection
- 10.5 Supporting Documentation for the Next Lab Activity
- 10.6 Exploring Cisco IOS Gateway Inbound Dial Peer Functions
- 10.7 Outbound Dial-Peer Selection
- 10.8 Discovery Activity: Exploring Cisco IOS Gateway Outbound Dial Peer Functions
- 10.9 Digit-Manipulation Features
- 10.10 Codec and COR Configuration
- 10.11 H.323 PSTN Gateway Configuration in Cisco Unified Communications Manager Deployments
- 10.12 Dial Plan Design and Documentation
- 10.13 Supporting Documentation for the Next Lab Activity
- 10.14 Implement PSTN Calling Using H.323 Gateways
Chapter 11: Cisco Unified Border Element
- 11.1 Introduction
- 11.2 Cisco Unified Border Element Overview
- 11.3 Protocol Interworking on the Cisco Unified Border Element
- 11.4 Media Flows on the Cisco Unified Border Element
- 11.5 Codec Negotiation on the Cisco Unified Border Element
- 11.6 PSTN SIP Access via the Cisco Unified Border Element
- 11.7 Configuration Requirements for the Cisco Unified Border Element
Chapter 12: Using Cisco Unified Border Element for URI Dialing and Describing Dial Plan Interworking
- 12.1 Introduction
- 12.2 Overview of Cisco Unified Border Element URI Dialing
- 12.3 URI Dialing Configuration Requirements
- 12.4 Supporting Documentation for the Next Lab Activity
- 12.5 Implement PSTN Calling Using SIP Trunks Through Cisco Unified Border Element
- 12.6 Supporting Documentation for the Next Lab Activity
- 12.7 Use Cisco Unified Border Element for URI Dialing
- 12.8 Dial Plan Interworking
Chapter 13: Describing Media Resources in Cisco Unified Communications Manager
- 13.1 Introduction
- 13.2 Media Resources Overview
- 13.3 Audio Conferences
- 13.4 Video Conferences
- 13.5 Transcoders
- 13.6 Media Termination Points
- 13.7 Annunciators
- 13.8 Music on Hold
- 13.9 Video on Hold
- 13.10 Trusted Relay Points
Chapter14: Implementing Annunciators and MOH
- 14.1 Introduction
- 14.2 MOH Support in Cisco Unified Communications Manager
- 14.3 Unicast and Multicast MOH Characteristics
- 14.4 MOH Audio Source Selection and MOH Configuration
- 14.5 Annunciator Support and Configuration in Cisco Unified Communications Manager
- 14.6 Media Resource Access Control
- 14.7 Conference Bridge Selection
- 14.8 Media Resource Access Control Configuration
- 14.9 Discovery Activity: Implement Annunciators and MOH
Chapter 15: Implementing MTPs
- 15.1 Introduction
- 15.2 Media Termination Points
- 15.3 MTP Usage with SIP Trunks
- 15.4 MTP Requirements for H.323
- 15.5 MTP Configuration Procedure
Chapter 16: Describing Conferencing Devices and Their Functions
- 16.1 Introduction
- 16.2 Devices That Support Audio or Video Conferencing
- 16.3 Comparison of Audio- and Video-Conference Bridges
- 16.4 Conference Bridge Integration Options in Cisco Unified Communications Manager
Chapter 17: Implementing Conference Bridges
- 17.1 Introduction
- 17.2 Cisco Unified Communications Manager Software Audio-Conference Bridge
- 17.3 Cisco IOS Software-based Conference Bridges
- 17.4 Cisco Unified Communications Manager-based and Cisco IOS Software-based Conference Bridge Configuration
- 17.5 Discovery Activity: Implement Conference Bridges
Chapter 18: Describing Cisco TelePresence MSE 8000
- 18.1 Introduction
- 18.2 Cisco TelePresence MSE 8000 Overview
- 18.3 Cisco TelePresence MSE 8000 Feature Blades
- 18.4 Cisco TelePresence MSE 8000 Capabilities and Configuration
Chapter 19: Implementing Cisco TelePresence Server
- 19.1 Introduction
- 19.2 Cisco TelePresence Server Characteristics
- 19.3 Integration of Cisco TelePresence Server and Cisco Unified Communications Manager
- 19.4 Configuration Example of Cisco TelePresence Server Integration
Chapter 20: Implementing Cisco TelePresence Conductor
- 20.1 Introduction
- 20.2 Cisco TelePresence Conductor Characteristics
- 20.3 Options for Integrating Cisco TelePresence Conferencing Resources
- 20.4 Cisco TelePresence Conductor and Cisco Unified Communications Manager Integration Procedure
- 20.5 Discovery Activity: Implement Cisco TelePresence Conductor
Chapter 21: Analyzing Quality of Service Requirements
- 21.1 Introduction
- 21.2 Issues in Packet-Switching Networks
- 21.3 Solutions to Packet-Switching Network Issues
- 21.4 Bandwidth Calculations for Voice Calls
- 21.5 Bandwidth Calculations for Video Calls
Chapter 22: Describing QoS Components and Their Functions
- 22.1 Introduction
- 22.2 Three Models of QoS
- 22.3 Overview of QoS Components
- 22.4 Classification
- 22.5 Marking
- 22.6 Congestion Management and Congestion Avoidance
- 22.7 Policing and Shaping
- 22.8 Link Efficiency Methods
Chapter 23: Implementing Marking
- 23.1 Introduction
- 23.2 Class-Based Markings
- 23.3 Trust Boundaries
- 23.4 Mapping Layer 2 CoS to Layer 3 QoS
- 23.5 Marking Configuration Example
Chapter 24: Implementing Policing and Shaping
- 24.1 Introduction
- 24.2 Comparison of Policing and Shaping
- 24.3 Class-Based Policing
- 24.4 Class-Based Shaping
- 24.5 LLQ Implementation and Monitoring
- 24.6 Example: Class-Based Policing
- 24.7 Example: Class-Based Shaping