VOIP Trainers is offering Avaya Aura Communication Manager, CM Messaging Maintenance & Troubleshooting Training. We are providing hands-on practical training to both individuals as well as corporate professionals. We are Becoming One of The Best Avaya Aura Communication Manager, CM Messaging Maintenance & Troubleshooting Training Company in India. We also conduct Remote lab sessions and Skype video training sessions for Avaya Aura Communication Manager, CM Messaging Maintenance & Troubleshooting.
We have the team of Certified Professional trainers, with Live instructor led hands-on Networking Courses, onsite training, Remote lab sessions and Skype video training sessions as well as Networking certification boot camps.
Course Contents:
Architecture:
- Describe the signaling requirements of CM, such as SIP, H.323, H.248, Q Sig, and ISDN.
- Describe the features supported by CM Messaging.
- Describe the features supported by CM.
- Describe the networking protocols and capacities supported by CM.
- Describe the networking protocols and capacities supported by CM Messaging.
CM Messaging Administration:
- Configure global parameters as part of basic administration on the CM Messaging system.
- Configure subscriber mailboxes.
- Configure the auto attendant and customize announcements.
- Configure system features such as broadcast messaging, bulletin board messaging, enhanced lists, out calling, and fax.
- Use the System Management Interface (SMI) to manage user accounts, IDs, and privileges.
- Describe the signaling requirements between CM and CM Messaging.
Maintenance:
- Perform backups and restores on the CM and CM Messaging.
- Install CM software and firmware updates.
- Install CM Messaging software and firmware updates.
- Differentiate between the available upgrade/update tools with respect to their function.
- Describe the tools and reports available to monitor CM system performance.
- Describe the tools and reports available to monitor CM Messaging system performance.
Troubleshooting:
- Differentiate between trunk side and lineside problem origination, administration, and resolution.
- Differentiate between normal mode and failover mode.
- Given a failover scenario, resolve issues to return to normal mode.
- Describe the tools and administrative options to address voice quality issues.
- Describe the causes of station issues.
- Differentiate SAT commands necessary to troubleshoot routing/tracing issues.
- Use maintenance/management tools to determine the sources of alarm notification.
- Determine which supporting documentation is to be used for alarm research and diagnosis.
- Given a problem scenario, determine the appropriate log to consult.
Note:
- For Latest syllabus please contact us on info@voiptrainers.com or Whatsapp +91 85088 12345
- Remote Trainings Available on Skype/ WebEx worldwide.
- We are Not a Partner of Avaya.
- Above Syllabus are Downloaded from https://www.avaya.com/training for Reference.
- Recommended to learn from Authorized partner’s.