Course Content:
Architecture:
- Describe how Avaya Call Management System (CMS) stores data.
- Describe the CMS administrator and supervisor access options.
- Identify the platforms and configurations that support CMS.
- Identify the CMS supported platforms.
- Describe the CMS supported devices.
- Describe supported upgrades.
- Describe high availability options on Avaya CMS.
Implementation:
- Describe the information required to perform a new installation or an upgrade.
- Administer a CMS link using the Communication Manager administration screens.
- Connect the CMS to the customer network and peripheral devices.
- Prepare the system for production.
- Verify that the system is ready to hand off.
- Migrate and backup system data.
- Determine when to schedule license additions, data migration, and third-party interfaces with Avaya.
- Describe Avaya Aura Virtualized Environment.
Administration:
- Schedule and perform the cutover tasks.
- Administer CMS using the CMS Supervisor client application.
- Administer CMS using the CMS ascii interface.
- Administer CMS using the CMS Supervisor Web application.
Maintenance:
- Identify solaris and informix commands.
- Describe maintenance logs and services.
- Summarize Avaya CMS backup procedures.
- Troubleshoot Link issues.
- Troubleshoot network issues.
- Run CMS setup from a Flat file.
Note:
- For Latest syllabus please contact us on info@voiptrainers.com or Whatsapp +91 85088 12345
- Remote Trainings Available on Skype/ WebEx worldwide.
- We are Not a Partner of Avaya.
- Above Syllabus are Downloaded from https://www.avaya.com/training for Reference.
- Recommended to learn from Authorized partner’s.